Returns & Refunds Policy
At WHC LAB, we strive for the highest quality in our food products; however, if you are not satisfied with your purchase, you may return unopened items within 14 days of delivery for a full refund. Please note that due to food safety regulations, perishable items cannot be returned once the vacuum seal has been broken.
Initiate Your Request
Contact our support team within 14 days of receipt with your order number and a brief explanation for the return.
Prepare the Package
Ensure the items are in their original, unopened packaging and securely box them to prevent damage during transit.
Ship to WHC LAB
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing